windows 11 dosent let me controll my cpu clocks

Question

windows 11 dosent let me controll my cpu clocks

dimi trif 0

alienware area 51m r1 cpu i9900k rtx 2080 32 gb ram

i tryed all ,nothing works. pls help me

Core Isolation / Memory Integrity
Hyper-V
Virtual Machine Platform
Screenshot (43).png
4dd25605-c294-41cd-a7ea-cd56af03492b.jpg
System Information:
- Device: Alienware Area-51m R1
- CPU: Intel Core i9-9900K
- GPU: NVIDIA GeForce RTX 2080
- RAM: 32GB
- BIOS: Version 1.28.0 (2023-11-03)
- OS: Windows 11 Home 25H2 (Build 26200.8457)
Issue: CPU Overclock controls not available/accessible in Alienware Command Center (AWCC). The Performance/Fusion tab with CPU overclocking settings is missing or non-functional. Steps attempted to resolve:
1. Verified Memory Integrity (Core Isolation) was already turned OFF in Windows Security
2. Verified Virtual Machine Platform and Windows Hypervisor Platform were both unchecked in Windows Features
3. Updated Killer E3000 Ethernet driver via Intel Driver & Support Assistant — installed Killer Performance Suite v24.40.0.4 (released April 28, 2026)
4. Fully uninstalled Alienware Command Center and all related components
5. Deleted all leftover Alienware folders from ProgramData and Program Files
6. Attempted to install Alienware OC Controls Application (OC-Controls_33DP8_WIN_1.0.4.0_A00-00.EXE) — received Error 1920: Service OCControlsWindowsService failed to start
7. Attempted running installer as Administrator via elevated Command Prompt — same error
8. Attempted to manually create and start OCControlsWindowsService via services.msc — failed
9. Re-registered Windows Installer service via msiexec /unregister and /regserver commands
10. Disabled Windows Defender Real-Time Protection and Tamper Protection before running installer
11. Ran installer via elevated CMD with /quiet flag
12. All attempts resulted in: Vendor Software Return Code: 4294967293 (0xFFFFFFFD) — Fatal installation failure
Result: FAILSystem Information:
- Device: Alienware Area-51m R1
- CPU: Intel Core i9-9900K
- GPU: NVIDIA GeForce RTX 2080
- RAM: 32GB
- BIOS: Version 1.28.0 (2023-11-03)
- OS: Windows 11 Home 25H2 (Build 26200.8457)
Issue: CPU Overclock controls not available/accessible in Alienware Command Center (AWCC). The Performance/Fusion tab with CPU overclocking settings is missing or non-functional. Steps attempted to resolve:
1. Verified Memory Integrity (Core Isolation) was already turned OFF in Windows Security
2. Verified Virtual Machine Platform and Windows Hypervisor Platform were both unchecked in Windows Features
3. Updated Killer E3000 Ethernet driver via Intel Driver & Support Assistant — installed Killer Performance Suite v24.40.0.4 (released April 28, 2026)
4. Fully uninstalled Alienware Command Center and all related components
5. Deleted all leftover Alienware folders from ProgramData and Program Files
6. Attempted to install Alienware OC Controls Application (OC-Controls_33DP8_WIN_1.0.4.0_A00-00.EXE) — received Error 1920: Service OCControlsWindowsService failed to start
7. Attempted running installer as Administrator via elevated Command Prompt — same error
8. Attempted to manually create and start OCControlsWindowsService via services.msc — failed
9. Re-registered Windows Installer service via msiexec /unregister and /regserver commands
10. Disabled Windows Defender Real-Time Protection and Tamper Protection before running installer
11. Ran installer via elevated CMD with /quiet flag
12. All attempts resulted in: Vendor Software Return Code: 4294967293 (0xFFFFFFFD) — Fatal installation failure
Result: FAIL

0 σχόλια

2 απαντήσεις

Η απάντησή σας

Answer 1

IGYQ 22,340 Ανεξάρτητος σύμβουλος

Γεια!

Καλώς ήρθατε στο φόρουμ ερωτήσεων και απαντήσεων της Microsoft.

Μπορείτε να μου πείτε ακριβώς πώς ελέγξατε αυτά τα τρία και πού; Απομόνωση πυρήνα / Ακεραιότητα μνήμης, Hyper-V Virtual Machine Platform.

Αυτό είναι για να το γνωρίζω και για να αποφύγω την διπλή αντιμετώπιση προβλημάτων που έχει ήδη καλυφθεί.

dimi trif 0 Βαθμοί φήμης

2026-05-30T11:48:47.6366667+00:00
System Information:

Device: Alienware Area-51m R1

CPU: Intel Core i9-9900K

GPU: NVIDIA GeForce RTX 2080

RAM: 32GB

BIOS: Version 1.28.0 (2023-11-03)

OS: Windows 11 Home 25H2 (Build 26200.8457)

Issue: CPU Overclock controls not available/accessible in Alienware Command Center (AWCC). The Performance/Fusion tab with CPU overclocking settings is missing or non-functional.

Steps attempted to resolve:

Verified Memory Integrity (Core Isolation) was already turned OFF in Windows Security

Verified Virtual Machine Platform and Windows Hypervisor Platform were both unchecked in Windows Features

Updated Killer E3000 Ethernet driver via Intel Driver & Support Assistant — installed Killer Performance Suite v24.40.0.4 (released April 28, 2026)

Fully uninstalled Alienware Command Center and all related components

Deleted all leftover Alienware folders from ProgramData and Program Files

Attempted to install Alienware OC Controls Application (OC-Controls_33DP8_WIN_1.0.4.0_A00-00.EXE) — received Error 1920: Service OCControlsWindowsService failed to start

Attempted running installer as Administrator via elevated Command Prompt — same error

Attempted to manually create and start OCControlsWindowsService via services.msc — failed

Re-registered Windows Installer service via msiexec /unregister and /regserver commands

Disabled Windows Defender Real-Time Protection and Tamper Protection before running installer

Ran installer via elevated CMD with /quiet flag

All attempts resulted in: Vendor Software Return Code: 4294967293 (0xFFFFFFFD) — Fatal installation failure

Result: FAILSystem Information:

Device: Alienware Area-51m R1

CPU: Intel Core i9-9900K

GPU: NVIDIA GeForce RTX 2080

RAM: 32GB

BIOS: Version 1.28.0 (2023-11-03)

OS: Windows 11 Home 25H2 (Build 26200.8457)

Issue: CPU Overclock controls not available/accessible in Alienware Command Center (AWCC). The Performance/Fusion tab with CPU overclocking settings is missing or non-functional.

Steps attempted to resolve:

Verified Memory Integrity (Core Isolation) was already turned OFF in Windows Security

Verified Virtual Machine Platform and Windows Hypervisor Platform were both unchecked in Windows Features

Updated Killer E3000 Ethernet driver via Intel Driver & Support Assistant — installed Killer Performance Suite v24.40.0.4 (released April 28, 2026)

Fully uninstalled Alienware Command Center and all related components

Deleted all leftover Alienware folders from ProgramData and Program Files

Attempted to install Alienware OC Controls Application (OC-Controls_33DP8_WIN_1.0.4.0_A00-00.EXE) — received Error 1920: Service OCControlsWindowsService failed to start

Attempted running installer as Administrator via elevated Command Prompt — same error

Attempted to manually create and start OCControlsWindowsService via services.msc — failed

Re-registered Windows Installer service via msiexec /unregister and /regserver commands

Disabled Windows Defender Real-Time Protection and Tamper Protection before running installer

Ran installer via elevated CMD with /quiet flag

All attempts resulted in: Vendor Software Return Code: 4294967293 (0xFFFFFFFD) — Fatal installation failure

Result: FAIL

Answer 2

Με βάση όλα όσα αναφέρατε, όλες οι πιθανές λύσεις αντιμετώπισης προβλημάτων έχουν ήδη καλυφθεί. Υπάρχουν αναφορές ότι αυτό οφείλεται στην πραγματικότητα σε νεότερη έκδοση των Windows 11 που μπλοκάρει την εφαρμογή. Μπορείτε να ελέγξετε αυτήν τη συγκεκριμένη διαδρομή, αν την έχετε, C:\ProgramData\dell\UpdateService; Αν την έχετε, διαγράψτε ολόκληρο τον φάκελο και ξεκινήστε ξανά την υπηρεσία και το πρόγραμμα ενημέρωσης θα πρέπει να ενεργοποιηθεί και να ελέγξει τις τελευταίες ενημερώσεις ή θα συνεχίσει να λειτουργεί ξανά.

Παρακαλώ δημιουργήστε ένα αντίγραφο ασφαλείας του φακέλου πριν τον διαγράψετε.