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Microsoft 365 και Office | Εγκατάσταση, εξαργύρωση, ενεργοποίηση | Για οικία | Windows
Διαδικασίες στο Microsoft 365 για τη ρύθμιση εφαρμογών του Office, την εξαργύρωση αριθμών-κλειδιών προϊόντος και την ενεργοποίηση αδειών χρήσης.
Hello
A perpetual license purchase typically is not refundable. However, since it is purchased by mistake, you can chat with support and explain it. Typically they would make a manual adjustment for you.
To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.