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Microsoft 365 και Office | Συνδρομή, λογαριασμός, χρέωση | Για οικία | Windows
Δυνατότητες του Microsoft 365 που βοηθούν τους χρήστες να διαχειρίζονται τις συνδρομές τους, τις ρυθμίσεις λογαριασμού και τα στοιχεία χρέωσης.
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Hey there! Nice to meet you!
It is not possible to have 1 primary email address shared into 2 Microsoft accounts.
Based on your description, you are signed in to a different Microsoft account, which is why you do not have your owned games under it.
To confirm if you are using the correct account, please sign in to your account on account.microsoft.com > go to Order History > check if you have your purchased/redeemed games/contents.
If none, please check your other Microsoft accounts' Order History.
Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
Best regards,
Darhyl
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