I've got no sound in Windows 10 to an external sound card connected with C

george adamopoulos 0 Βαθμοί φήμης
2025-08-21T05:31:32.2+00:00

I've got no sound in Windows 10 and i am using an external USB C sound card, please help. Last time i've managed to contact an agent but it doesnt put me there again when i press contact support. He told me it was a USB problem, all drivers updated, but after i made a windows update it broke down again

Windows για το σπίτι | Windows 10 | Εγκατάσταση και αναβάθμιση

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  1. Estrella721 47,660 Βαθμοί φήμης Ανεξάρτητος σύμβουλος
    2025-08-21T06:09:27.5+00:00

    Hi, thank you for reaching out. I’m happy to help.

    Run the Audio Troubleshooter:

    1. Right-click the speaker icon on your taskbar
    2. Select "Troubleshoot sound problems,"
    3. Follow the onscreen instructions.

    Rollback the audio driver

    1. Press the Windows key + X and select Device Manager.
    2. Expand Sound, Video, and Game Controllers.
    3. Right-click on your audio driver and choose properties
    4. Click the Driver tab and select the 'Roll Back Driver' option.If it is grayed out, please proceed to the next method below.
    5. Restart the PC.

    Use an older driver or uninstalling then reinstalling the driver:

    1. Press the Windows key + X and select Device Manager.
    2. Expand Sound, Video, and Game Controllers.

    Or find you external USB C sound card sound card if it's on the list

    1. Right-click on your audio driver and choose Update driver.
    2. Choose "Browse my computer for driver software"
    3. Click "Let me pick from a list of available drivers on my computer."
    4. Select an older driver from the list and click 'Next.'
    5. Follow the onscreen instructions.
    6. if the problem continues, repeat 1-3 and hit uninstall device instead.
    7. Restart your computer(not shutdown) then check if the issue is resolved.

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