Office apps starting too slow on brand new Macbook air m2 2022 16GB RAM, 256GB SSD

Ανώνυμο
2024-02-24T07:49:35+00:00

Hi,

All main microsoft apps (outlook, powerpoint, excel, word) often take over 15-20 seconds to start on a brand new macbook air m2 2022. I have not faced any glitches in other Software, it's only with MS Office.

I have uninstalled and re-installed the suite but nothing changed.

I have been trying to find solutions online but unsucessfully.

Is it normal for an MS Office to be taking that long to start? It doesn't make sense.

If that's not normal, is there any way you can help me address this issue?

Thank you in advance!

Microsoft 365 και Office | PowerPoint | Για οικία | MacOS
Microsoft 365 και Office | PowerPoint | Για οικία | MacOS

Μια οικογένεια προϊόντων γραφικών παρουσιάσεων της Microsoft που παρέχουν εργαλεία για τη δημιουργία παρουσιάσεων και την προσθήκη γραφικών εφέ, όπως αντικείμενα πολυμέσων και ειδικά εφέ με κείμενο.

Κλειδωμένη ερώτηση. Αυτή η ερώτηση μετεγκαταστάθηκε από την Κοινότητα υποστήριξης της Microsoft. Μπορείτε να ψηφίσετε για το αν είναι χρήσιμη, αλλά δεν μπορείτε να προσθέσετε σχόλια ή απαντήσεις ή να ακολουθήσετε την ερώτηση.

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  1. Ανώνυμο
    2024-02-26T07:26:12+00:00

    Hello PK_123P ,

    You may also, try to create a new profile on the MAC and check if the issue still persists.

    Thanks, and kind regards

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  2. Ανώνυμο
    2024-02-25T15:09:59+00:00

    Hello,

    Thank you for your message.

    I did the above but no difference.

    I also reset my Sonoma OS but still no difference.

    Just to be clear, the app works fine and fast once opened, it just takes over 10-15 secs to start after a re-start or shut down.

    Best,

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  3. Ανώνυμο
    2024-02-24T09:49:57+00:00

    Hello PK_123P,

    I'm Soji and I'll be happy to answer your questions. I am a Microsoft consumer and an independent advisor with no account access.

    For clarity, this is a public user-to-user support forum. We are users just like you who help other users. User account cannot be accessed.

    From your post, I understand office application is slow on your MAC device.

    Kindly try the following as possible resolution;

    1. Update the application to the latest version.
    2. If the issue still persists, Reset the Office application. • Download the Office reset tool from this link: office-reset.com • Follow the prompt to install. • When it is complete, launch the application and Select Reset Office Apps.

    I hope this helps.

    Thank you for your kind understanding.

    If this resolves the issue, Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm regards.

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