All incoming messages sent to unknown receiver and fail to be delivered

Question

All incoming messages sent to unknown receiver and fail to be delivered

Ανώνυμο

For some reason all my incoming messages are sent to unknown to me receivers and then I get to my junk messages, notification from ******@outlook.com that sending the message failed(all my messages that I have never sent!!!).I have changed my passwords but still happening.Does anyone know what this is?What kind of setting is this?What can I do to stop this?

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EmilyS726 278.4K Ανεξάρτητος σύμβουλος

Hello ,

I fear someone might have set up email forwarding from your account, to forward every single email you received to a different address.

To confirm this, make sure you do this on a computer, not on smartphone or tablet. Go to https://www.outlook.com and log in, click on the gear icon in the top right to launch the settings.

Then, on the Mail tab, go to Rules. Are there any rules set up here? If yes, delete them all.

Then check the conditional transfer, again, if it's there, delete it.

Then, check Forwarding and IMAP, If any items are present, delete them as well.

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If you can't find anything, go to https://account.live.com > Your info > Sign in Preferences. Make sure to check all the aliases here. If you don't recognize any there, delete it.

Then go to Security > Manage How I sign in, make sure all contact info is yours.

Please make sure you change your password and enable two-step verficiation.

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Answer 1

Ανώνυμο

I did all steps you described.I think I solved the problem because I indeed found to Rules something I didn't set up.

Thank you!

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