VPN fail

Question

VPN fail

Ανώνυμο

I started getting this error message @@Please retry with a different device, use a VPN, or other authentication method to sign in@@ everytime I try to log in to hotmail. So everytime I have to use a different VPN to access my account. The VPN rejected is my home account, I ve been using it for years and never had a problem, nor have a problem now with other outlook/yahoo etc accounts. Any Idea?

Κλειδωμένη ερώτηση. Αυτή η ερώτηση μετεγκαταστάθηκε από την Κοινότητα υποστήριξης της Microsoft. Μπορείτε να ψηφίσετε για το αν είναι χρήσιμη, αλλά δεν μπορείτε να προσθέσετε σχόλια ή απαντήσεις ή να ακολουθήσετε την ερώτηση.

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Answer 1

Hi Apostolis, I'm Kelvin an Independent Adviser. I know how frustrating it is getting an error when signing in. Allow me to assist.

It looks like your IP address or region may be mistakenly flagged as risky by Microsoft’s security checks. You can restart the router → unplug 5-10 mins → get a new IP address → clear browser cache and cookies → also try another browser or device → turn off VPN → sign in without VPN

Then check account security at: https://account.live.com/ using a different connection.

Once done, let me know. I will be glad to assist you further.