You're very welcome. I'm glad to help!
I CANT ACCESS MY E MAIL
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ανώνυμο
From today july 10th i cant access my hotmail , when i log in the screen keeps loading and it says "something went wrong " and then the following message
UTC Date: 2025-07-10T15:34:19.304Z Client Id: 2C8AD953080442F4A2168ECD1CE575D1 Session Id: ed5e0cae-e118-44a8-b255-fb35c9d7b71a Client Version: 20250704003.04 BootResult: fail Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined err: Error: 401 esrc: StartupData et: ServerError estack: Error: 401 at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.5ec1239e.js:1:1039) at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.5ec1239e.js:1:163185 st: 401 efe: ZR0P278CA0184
i can however access other accounts but not a specific one , even on multiple browsers and devices
Κλειδωμένη ερώτηση. Αυτή η ερώτηση μετεγκαταστάθηκε από την Κοινότητα υποστήριξης της Microsoft. Μπορείτε να ψηφίσετε για το αν είναι χρήσιμη, αλλά δεν μπορείτε να προσθέσετε σχόλια ή απαντήσεις ή να ακολουθήσετε την ερώτηση.
3 απαντήσεις
Ταξινόμηση κατά: Πιο χρήσιμο
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Ανώνυμο
2025-07-10T16:19:23+00:00 Everything seems to be ok now , thank you for the response
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721 47,875 Βαθμοί φήμης Ανεξάρτητος σύμβουλος2025-07-10T16:06:47+00:00 Hi, I'm Estrella. I'll do my best to help you.
There are currently several reports of the same issue with Outlook. From what I’ve checked, it appears to be a problem with the service. You can check the status here: https://portal.office.com/servicestatus/
At this time, we’ll need to wait for Microsoft to resolve the issue. Thank you for your understanding and patience.