I cannot see any incoming email or sent an email due to storage full capacity.

Question

I cannot see any incoming email or sent an email due to storage full capacity.

Ανώνυμο

Hello,

I got an email that the storage is full and if I don’t take any action prior to June 20th, the account will be actually blocked I.e. no incomings, no outgoings. I didn’t see this email on time but yesterday and today I spend 40e for having the capacity enlarged. However, the situation appears the same, I.e. when I enter my account I cannot see any incoming and the same notification appears that the storage is full. Please check asap and advise. I repeat that I paid 20e yesterday and another 20e today. Awaiting yours.

Christos

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Answer 1

Jeronimo Fuerte 48,710 Ανεξάρτητος σύμβουλος

Hi, I am Jeronimo, Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Sorry to hear that you have troubles with this, after you increase the storage or free up some space, the servers will take from 24 to 48 hours to update across all services, after this time, you should be able to send and receive emails.

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