How to log in to an old Hotmail account

Question

How to log in to an old Hotmail account

Ανώνυμο

I am trying to retrieve my Hotmail account because it is directly linked to my main Epic games account. However when I enter my password this is what it is displayed:

"Help us secure your account

We have detected unusual activity on your Microsoft account n***********@hotmail.com, or believe your credentials are at risk.For your security and to ensure only you have access to your account, we will ask you to verify your identity and change your password"

Then I enter the information that I remember and mind you that this mail is over 6-7years old by now so it really hard to remember staff like this and the fact that it wants me to remember where I sent emails is beyond belief. After I complete all the questions I receive an email that says that the account is temporarily blocked and that the information I provided was not enough.

(My account has a number as a verification however I do not own this specific cellphone number)

Κλειδωμένη ερώτηση. Αυτή η ερώτηση μετεγκαταστάθηκε από την Κοινότητα υποστήριξης της Microsoft. Μπορείτε να ψηφίσετε για το αν είναι χρήσιμη, αλλά δεν μπορείτε να προσθέσετε σχόλια ή απαντήσεις ή να ακολουθήσετε την ερώτηση.

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Answer 1

Hello,

Thank you for coming to the forum. My name is Fuad.

This Microsoft answers community, you are dealing with users like you (and me), there is a limit to what we can do, but we will advise you.

Please try the steps in the link below to see if you can gain access, with other sign in options: https://support.microsoft.com/help/eff4f067-5042-c1a3-fe72-b04d60556c37

If you have done them all and still cannot gain access, then I am sorry, and I understand just how frustrating this situation can be, but kindly take no offence to this advice asking you to you use the form https://account.live.com/acsr">https://account.live.com/acsr again.

There is no other way to gain access without using the account recovery form https://account.live.com/acsr when your account is locked and the above steps fail.

Microsoft has not created any other way one can access their account when it is locked like this.

Kindly, continue to give the form a try until you finally gain back access to your account.

More help with the account recovery form can be found here: https://support.microsoft.com/help/b19c02d1-a782-dee6-93c3-dc8113b20c42

I apologise for not being able to assist more than the above I have stated.

Best Regards, Fuad