It's not a blue screen, the problem occurs suddenly when the computer is on and I perform any action, whether I'm watching a video or movie or I'm in the office or it's just open on the desktop without doing anything.
It shuts down suddenly with no blue screen but immediately goes black and then restarts and works normally as before until it does it again
There are cases where it has been done 2 times a day or does it again after 5-6 days
When it does, I don't notice any voltage fluctuation or anything else strange
When it does this it also shows up in the event log with the date and time it did it
Until I formatted it, it had done it 75-80 times in 1.5 years
For a period I did not have ups and there were cases when the electricity in the area was interrupted and the computer shut down, giving the same error afterwards.
Searching the internet I found that many people have this problem because I saw many articles referring to this error, suggesting solutions and scenarios none of which work after I've tried almost all of them
There are also videos on youtube that say some methods to fix the error but none of them work
I'm desperate now for a year and a half of suffering and thought I'd try asking here to see if I could find a solution
_
Even on an artificial intelligence page I asked (https://talkai.info/el/) out of curiosity to see what he would say, and he answered me this:
ChatGPT The "Kernel Power" error is usually an indication that your computer is restarting due to some power anomaly or other hardware or software related issues. Here are some possible causes and solutions to consider: 1. **Power Problem**: Check the computer's power supply. Make sure the power cord is properly connected and the power source is working properly. 2. **Overheating**: Computer may restart due to overheating. Check if the heatsinks and fans are working properly and clean the dust that can block the cooling. 3. **Drivers**: Make sure drivers are up to date, especially for graphics cards and motherboards. You can visit the manufacturer's website to download the latest versions. 4. **RAM**: Try checking your RAM with tools like Windows Memory Diagnostic. If there are problems with the RAM, they can cause reboots. 5. **Hard Drive**: Check the hard drive for errors. You can use the CHKDSK tool or other disk diagnostic tools. 6. **Software Problems**: There may be problems with Windows or with an installed application. Try performing a clean boot to see if the error recurs. 7. **Upgrade Issues**: If the problem started after a Windows upgrade, you may need to roll back the upgrade or check for known bugs related to it. If none of the above resolves the problem, you may need to consult a professional technician for further diagnosis.