Hello, I am Claudeir, a user and independent expert, it is very important to me that all your questions are answered and that you have a positive experience.
-Keep everything up to date with the system (right click on start, settings, update and security, check for updates. Also visit the video card / motherboard / BIOS manufacturer's website to see if there are any drivers to update)
-Check the following, Windows + i, network and internet, network and sharing center, media streaming options, activate. Then go to the option above Media streaming, click Change sharing settings, check Enable network discovery and check Enable file and printer sharing.
I hope it resolves
-If you do not resolve, as the settings are not being saved, check the system integrity:
Right click on start, run PowerShell (admin)
Copy and paste the following command:
DISM.exe /Online /Cleanup-image /Restorehealth
and press Enter. (Note: this step may take a few minutes to start and up to 30 minutes to complete).
After you see a message saying "The operation completed successfully", copy and paste this command:
Sfc /scannow
and press Enter.
Wait for a message that says "Scan 100% complete", type exit.
(remembering that the commands must be displayed in English, be careful not to be translated into another language automatically)
-In the last cases, the problem may be in your user profile, create a new administrator user and see if the problem persists:
https://support.microsoft.com/en-us/windows/cre...
Your user profile is a set of settings that make your computer look and function the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings and other features. Due to this variety of settings and personal and changes caused by other programs it can cause the corruption of your user profile and the malfunction in the use of the system therefore the need for a new profile.
If you resolve with the new user, you can migrate your data from the old to the new user:
To migrate your data and merge into one account only, you will need to copy or cut them for the user you want.
In the administrator user you created, press the Windows + R keys, type: %systemdrive%\users (in English and without spaces)
and click OK. Check the folder of your previous user and click the left mouse button, it may take a while to process the data, in a few minutes access to your files will be released, select the folders you want to move, to copy press them (CTRL + C), to cut them press (CTRL + X) and to paste press (CTRL + V) on your new user.
After migrating your data, delete your previous user: Press the Windows + R keys, type netplwiz and click OK. Select your previous user and click Remove.
If the answer helped in any way, consider leaving your opinion, marking it as answered or leaving more details, so that we can continue the service, this is very important for us.
Sincerely,
Claudeir
Expert
Send everything in English as you requested.