Mail-Adressen für Verifizierungscode nicht mehr aktiv

Hello,

May I please know when was the last time you were able to sign in with your Microsoft Account successfully?

According to the Microsoft Account Activity Policy, if you haven't signed in with your Microsoft Account for more than 2 years, your account will be put into an inactive state and will be closed. You cannot use the Account recovery form to recover your account.

However, if you signed in with your account within the last 2 years and you're having trouble verifying your identity, you will have to replace the Security Information in your account.

That is, on the Verify Your Identity screen, select 'I don't have any of these' and follow the prompts to replace it. You will be directed to the Account recovery form.

Note: If you remove all of your previous security information and replace it with something new, your account will be put in to an restricted state for 30 days.

And Microsoft Account Recovery is completely handled by Automated response. If you don't have the correct information, you will no longer be able to get verified by Microsoft.

Once you're verified, you will get the option to update your Security information, which takes 30 days to take effect.

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses. You'll need to keep trying until you're verified by Microsoft.