Legitimate sender blocked – removed PII

Disclaimer: This platform is in German. However, I noticed that your message was written in English, so I will respond in English to ensure clarity and provide better assistance.

Dear @Ivan Rach,

Thank you for posting your question in the Microsoft Q&A forum.

This site Outlook.com Postmasterprovides information to information technology professionals who administer systems that send email to and receive email from Outlook.com. It also provides some information about how users with Outlook.com accounts can report junk email and phishing attempts. However, it is not intended to provide extensive support to Outlook.com users. If you are an Outlook.com user in need of support, please visit Microsoft Support.

To navigate this site please use the navigation links to the left, or to jump right to the most requested information please click on one of the links below.

• I am an Outlook.com user in need of support.
• Email I send is being blocked or junked by Outlook.com.
• I want information about SMTP error codes returned by Outlook.com servers.

If you have an urgent deliverability issue, please have the person most familiar with the issue and your email infrastructure [contact sender support].

If it still didn't work, you may reach out to Microsoft personal support  

• Go to https://support.microsoft.com/contactus   
• Choose Office > Get home support  

• Enter Office or your issue in general in the box below "We're here for you" then click "Get Help 4.Scroll down and click on Contact Support then log in to your personal Microsoft account  

If the account cannot be logged in, you can use another account or create a new account to execute   

• Select "Microsoft 365 and Office" in Products & Services, select "Technical Support" as a category, and click Confirm.
• Select "Chat in a web browser and support specialist" to enter the chat window.  

Thank you for your kindness and understanding! Please let me know if you need anything else. Looking forward to your response!

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