OneDrive Installation Fehlermeldung

Anonym
2024-11-23T10:03:55+00:00

Ich versuche OneDrive auf meinem mac zu installieren. Erhalte aber immer folgende Meldung: du kannst «Microsoft OneDrive» an diesem Ort nicht installieren. Das Installationspgoramm von «Microsoft OneDrive» lässt nicht zu, dass die Software hier installiert wird. Wo liegt das Problem?

Microsoft 365 und Office | OneDrive | Für das Bildungswesen | MacOS

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  1. Anonym
    2024-11-26T16:00:56+00:00

    Dear Burri Fabienne HSLU DFK,

    Thank you for the information and the screenshots that you provided.

    As your MacOS version is Monterey 12.7.2. I would like to convey that macOS Monterey supports the latest Office apps on the Mac and here is the official reference: Upgrade macOS to continue receiving Microsoft 365 and Office for Mac updates - Microsoft Support

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    In this situation, I would like to suggest you follow the below steps and see whether you are able to download and install the latest version of Office apps on your macOS:

    Step 1: Open the Finder> Applications> Right-click on each Office app> Move to trash.

    Step 2: Click Command + Shift + G> Enter ~/Library/Containers> Move Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote to the desktop location> Restart your Mac.

    After following the above steps, now download the 16.79 Office apps from this referenced article: Update history for Office for Mac - Office release notes | Microsoft Learn

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    Once the download of 16.88 Office apps is successful, please install the downloaded apps and sign in with your Office 365 account.

    P.S.: Please remember to disable "Office Update Automatically".

    Click Help in the menu> Check for Updates, uncheck the option "Automatically keep Microsoft Apps up to date".

    I appreciate your cooperation and valuable time.

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  2. Anonym
    2024-11-25T08:00:41+00:00

    Hallo

    Ich habe die Punkte 1-4 geprüft und erfülle alle Anforderungen.

    Mein aktuelles System ist Monterey 12.7.2.

    Hier ist der Screenshot der Fehlermeldung.

    VIelen Dank für weitere Unterstützung.

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  3. Anonym
    2024-11-23T11:40:21+00:00

    Dear Burri Fabienne HSLU DFK,

    Greetings!! Good day and thank you for posting this in the forum.

    Per description, you want to install OneDrive on your Mac but receiving the message that you cannot install "Microsoft OneDrive" in this location.

    In such scenario, I would like to recommend checking these following steps:

    1. Please ensure that you have enough disk space where you are planning to install the OneDrive.
    2. Please ensure that you are trying to install the OneDrive in Application folder.
    3. Please make sure you have the necessary permissions to install applications on your Mac. You might need to enter your administrator password during the installation process.
    4. Please remove the previous installations of OneDrive, make sure to remove them completely. This includes deleting any OneDrive-related files in the library folder. You can find these files in ~/Library/Containers and ~/Library/Application Support.

    I would also like to ask your current version of Mac OS and the OneDrive version that you are trying to install. Moreover, could you also provide the full error message and screenshot so that we can narrow down the issue? (Please remember to remove any confidential information while providing screenshots)

    I am asking some question, because I could not find those information in your thread description to better understand your case. If you can share above requested information.

    Please note that my first response may not resolve your current situation immediately. But, with your help and more detailed information, we can work together to find a specific guidance for your current query.

    I appreciate your cooperation and understanding and your valuable time.

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