cant log in to play minecraft

Carsten 20 Zuverlässigkeitspunkte
2026-03-11T15:40:24.6566667+00:00

when starting the minecraft launcher, i get a micorsoft login page, where i get an error message.

Error code: unknown

Windows für Zuhause | Windows 10 | Spiele
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Antwort, die vom Frageautor angenommen wurde
Carl-L 22,915 Zuverlässigkeitspunkte Externe Microsoft-Mitarbeiter Moderator
2026-03-12T07:53:42.2433333+00:00

Disclaimer: This is the forum for de-de locale. However, I will answer to you in English since the original post is in English. If you need support in your local language, please let me know.


Hello Carsten,

Welcome to Microsoft Q&A forum.

Before we proceed further, may I have a photo of the situation to check for you? Please remember to remove any personal information before posting. Additionally, do you encounter this issue in any other games or while logging in to any Microsoft apps?

In the meantime, let try this quick fix to see if it helps.

  • Go to Settings > Apps > Installed apps.
  • Find the Launcher, the game, Microsoft Store and the Xbox app.
  • Click the ellipsis next to their name > Advanced Settings.
  • Click "Reset"
  • Reopen the apps and try to sign in again.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  1. Carsten 20 Zuverlässigkeitspunkte
    2026-03-12T08:01:34.23+00:00

    thx for your reply.
    i solved the issue by adding a second email to my MS account. somehow this issue was not covered by the minecraft launcher.

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