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It appears that you’re encountering a display boot error with the Intel UHD Graphics 620 on Dell models 7480 and 7490. Interestingly, the issue doesn’t occur when using the Microsoft Basic Display Adapter^1^. To address this, you might want to consider the following steps:
- Update Graphics Drivers: Ensure that you have the latest Intel UHD Graphics 620 drivers installed. You can download them directly from the Intel website or use Windows Update to check for driver updates.
- Revert to Basic Display Adapter: If the issue persists, you can temporarily switch back to the Microsoft Basic Display Adapter. While this may not provide optimal performance, it might help identify whether the problem lies specifically with the Intel drivers.
- Check for BIOS Updates: Sometimes BIOS updates can resolve compatibility issues. Visit Dell’s support website for your specific laptop model and check if there are any BIOS updates available.
- Monitor Event Logs: Look for any relevant error messages in the Windows Event Viewer. This can provide additional clues about the root cause of the issue.
Remember to create a system restore point before making any changes to your drivers or system settings. If the problem persists, consider reaching out to Dell support or checking community forums for further assistance^2^^3^. Good luck! 🌟 The Copilot.
