Call of Duty Secure Attestation fails – Microsoft Pluton AIK authority returns HTTP 404

Roland Wilm 0 Zuverlässigkeitspunkte
2026-10-08T15:16:37.9333333+00:00

Hello,

I am experiencing a persistent Secure Attestation failure in Call of Duty/RICOCHET on a system using Microsoft Pluton.

The system passes the local TPM and Secure Boot checks, and Windows explicitly reports that the TPM is capable of attestation. However, AIK enrollment fails when contacting the Microsoft AIK service.

System / TPM information:

  • TPM: Microsoft Pluton Pluton.TPM.A
  • TPM specification: 2.0
  • TPM manufacturer: Microsoft (MSFT)
  • TPM firmware: 6.4.1.400
  • TPM specification revision: 1.38
  • BIOS: American Megatrends International, LLC.
  • BIOS version: N.1.40STD02
  • BIOS date: May 9, 2026
  • Secure Boot: Enabled
  • BitLocker PCR7 binding: Bound

Windows tpmtool getdeviceinformation reports:

TPM present: True
Initialized: True
Ready for storage: True
Ready for attestation: True
Is capable of attestation: True
TPM needs clearing for recovery: False
BitLocker PCR7 binding: Bound

Windows therefore considers the Pluton TPM fully capable of attestation.

However, AIK enrollment fails at the Microsoft AIK service.

The relevant output is:

MSFT-KeyId-<PII removed>

https://MSFT-KeyId-<PII removed>.microsoftaik.azure.net/templates/Aik/scep

GetCACaps
GetCACaps: Not Found

{"Message":"The authority \"msft-keyid-<PII removed>.microsoftaik.azure.net\" does not exist."}

HTTP/1.1 404 Not Found

The request returns:

0x80190194
HTTP_E_STATUS_NOT_FOUND
EnrollStage = 140

Microsoft also returns the following request ID:

x-ms-request-id:
<PII removed>

The failure occurs at GetCACaps, before CreateRequest or SubmitRequest:

GetCACaps = 297ms
CreateRequest = 0ms
SubmitRequest = 0ms

The Call of Duty Secure Attestation Wizard correspondingly reports that a new authorization key could not be generated and that attestation failed, while TPM 2.0 and Secure Boot themselves pass.

I have not cleared the TPM, since the TPM is already reporting that it is fully initialized and capable of attestation.

Could you please investigate whether the following Pluton KeyId is correctly provisioned in the Microsoft AIK/attestation infrastructure?

MSFT-KeyId-<PII removed>

In particular, please check why the corresponding microsoftaik.azure.net authority returns:

404 – The authority does not exist

This appears to prevent the AIK/attestation key from being generated even though the local TPM and Secure Boot requirements are satisfied.

Please also let me know whether this is a known Microsoft Pluton AIK provisioning/attestation issue and whether a firmware update is actually required for this specific KeyId.

Thank you.

Windows für Zuhause | Windows 11 | Zugriff
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2 Antworten

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  1. Carl-L 23,195 Zuverlässigkeitspunkte Externe Microsoft-Mitarbeiter Moderator
    2026-10-09T06:49:00.52+00:00

    Disclaimer: This is the forum for de-de locale. However, I'll answer you in English since the original thread is in English. If you need support using your local language, please let me know.


    Hello Roland Wilm,

    Welcome to Microsoft Q&A forum.

    You are not alone in this; I've seen other users report the same issue. Based on my conversation with them, this seems to be a server-side issue. There are some entries in the Feedback Hub about this that has been submitted and waiting for engineering team to provide a patch or a fix. You can also go there and submit your own entries. Also, judged by this, I believe this need more than one side to fix.

    Thank you for your understanding.

    War diese Antwort hilfreich?

    Eine Person fand diese Antwort hilfreich.

  2. Gemeldet
    Tom West 385 Zuverlässigkeitspunkte
    2026-10-10T18:59:51.7866667+00:00

    Da würdest Du wohl eher Hilfe im Activision Support zum Game oder z.B. in der Steam Community finden, da das kein allgemeines Windows-Problem ist. Der Game Suppirt hat das von Dir verwendete Tool ja extra bereitgestellt.

    Activision bietet an die Fehler direkt zu melden: https://support.activision.com/de/tpm-report

    Steam z.B. https://steamcommunity.com/app/1938090/discussions/

    Dort solltest Du aber, wie immer, auch Angaben zum PC machen, wie z.B. mindestens CPU und Board, wenn es wie hier um CPU/Board geht.

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