Log-in problem

Dennis Pedersen 0 Omdømmepoint
2025-12-07T11:23:42.6333333+00:00

I cant log-in on my main email. ******@hotmail.com
It says "wrong password or too many logins"

Ive tried multiple times to change the password and it STILL comes up with that error message.
What do i do?

Outlook | Windows | Nyt Outlook til Windows | Til hjemmet
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  1. Darhyl Amizola 50,110 Omdømmepoint Uafhængig rådgiver
    2025-12-07T12:03:36.08+00:00

    Hey there! Nice to meet you!

    Since you are unable to sign in despite successful password resets, this is an indication that your account is temporarily blocked due to unusual activity.

    Please perform these steps to resolve this error:

    1. Perform a password reset using an InPrivate window or Incognito. Also, try using different devices and network services.
    2. Wait exactly 48 hours to perform another password reset.

    Important: Ensure not to attempt to sign in or reset the password within that timeframe (48 hours), as this may reset the lock cooldown.

    You may check this link regarding account blocks for reference: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did

    Thank you for your understanding! Please feel free to let me know if you need anything else.

    Best regards,

    Darhyl

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