Microsoft 365-funktioner, der hjælper brugere med at administrere deres abonnementer, kontoindstillinger og faktureringsoplysninger.
Hey there! Nice to meet you!
Since you mentioned: "I have tried to switch psw and followed the instructions on the support pages. It always ends up with me having to change psw"
This is an indication that the account is temporarily blocked due to the system detecting unusual activity.
Please perform these steps to resolve this error:
- Request an account recovery or reset the password using an InPrivate browser or Incognito, on different devices and network services.
- If the issue persists, wait exactly 48 hours to reset the password, but please make sure not to attempt to sign in or reset the password within that timeframe, as this may reset the lock cooldown.
You may check this link regarding account blocks for reference: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did
Thank you for your understanding! Please feel free to let me know if you need anything else.
Best regards,
Darhyl