Alle kontakter i Outlook er forsvundet uden grund

Question

Alle kontakter i Outlook er forsvundet uden grund

Birger Rasmussen 0

Alle mine kontakter i Outlook er forsvundet uden grund.

Willy Frederiksen 0 Omdømmepoint

2026-03-03T10:38:35.2733333+00:00

i outlook får jeg beskeden at informationslageret ikke kan åbnes når jeg ledes efter mine kontakter

2 svar

Dit svar

Willy Frederiksen 0 Omdømmepoint

2026-03-03T10:38:35.2733333+00:00

i outlook får jeg beskeden at informationslageret ikke kan åbnes når jeg ledes efter mine kontakter

Answer 1

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Answer 2

Hello,

Thank you for reaching out. I will do my best to help you sort this out.

Before we proceed, could you confirm a few details for me?

Are you using the Outlook desktop app (Office/Outlook 2016/2019/365) or Outlook on the web?

Were your contacts tied to an Outlook.com/Exchange account, or stored locally in a PST file?

Do you see the contacts missing on all devices like phone, web, and PC, or just one?

Have you recently changed your account settings, profile, or reinstalled Outlook?

Do you have a backup PST/OST file or exported contacts?

In the meantime, here are steps you can try:

For the Outlook desktop app

Switch to People view and check if another contacts folder is available.

Go to File > Account Settings > Address Books and confirm your contacts folder is listed.

If you recreated your profile, try reopening the old PST/OST file via File > Open & Export > Open Outlook Data File.

For Outlook.com or Exchange

Sign in at https://outlook.live.com/people/ to check if your contacts appear there.

Look under Deleted Items or use the Recover Deleted Items option.
You can also check this article for reference. Restore or recover a deleted contact in Outlook

If contacts are still missing

Restore from a PST backup if available.
For work/school accounts, contact your IT admin for server recovery.

This way, we can quickly determine whether your contacts are still recoverable and get them back into Outlook.

Please also check and explore the steps provided in this link.

https://www.guidingtech.com/fix-outlook-not-showing-contacts-on-windows-11/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Note: Please use the Add a comment section below this message to reply, instead of using the Answer field, so that I’ll be notified of your response.