How to fix your second disk space not downloading?

Hi! Thomas . Thanks for the details and for bringing this up, I'm here to help.

This usually happens because of drive permissions, formatting issues, or bad settings in the game launcher.

Here's a step by step guide to fix it:

1. Back up important files from your second drive (if any).
2. Reformat the drive to NTFS (wipes everything, but this removes almost all permission and corruption issues):
   • Press Win + X → Disk Management.
   • Right-click your second drive → Format.
   • Choose NTFS (not exFAT or FAT32).
   • Give it a drive letter (like D:).
3. Re-add the drive inside your game launcher:
   • Steam → Settings → Storage → Add Drive → select D: → create a new SteamLibrary folder.
   • Xbox Game Pass → Settings → System → Storage → Where new content is saved → set D:
   • Epic → When installing, click Browse → choose D:
4. Run the launcher as Administrator (right-click → Run as Administrator).
5. Test by downloading a game to the new library/folder.

See if this helps. If you need further assistance, just let me know.

Best regards,

Kimberly

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