When you contact them, mention:
Designer not opening and showing “Something went wrong”
This is a response to my AI and I have done everything the AI and Microsoft suggest
Are there any other users who are also unable to open Microsoft Designer
Yes, you are not alone! It seems that there are currently problems opening Microsoft Designer—the page simply displays the message: “Hmm... something went wrong. Please wait a few minutes, then try again.”
🛠 Possible causes and solutions:
Temporary server error: Microsoft Designer is a web app, so if their servers are having technical issues, it may affect access. Please try again in a little while.
Browser issues: Clear your cache and cookies, or try a different browser (e.g. Chrome, Edge, or Firefox).
Sign-in requirements: You must be signed in with a personal Microsoft 365 account (not a work or school account).
Network issues: Check your internet connection or try disabling VPN if you are using one
Best regards
Bjorn