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Question

Grete D 0

Hej

Jeg har to profiler / konti (hver sin mailadresse) på Microsoft, som er tilknyttet hinanden. Det er forvirrende.

Jeg ønsker kun en mail tilknyttet. Hvordan lukker jeg den anden mailadresse konto?

Konti er synkroniserede.

Jeg ønsker at bibeholde mail med alle dokumenter og billeder?

Med venlig hilsen

Grete D

John Jefferson Doyon 88,820 Omdømmepoint Uafhængig rådgiver

2025-07-22T19:54:30.9333333+00:00

Hi, I'm John! I will help you with this.

When you say the accounts are "linked," do you mean you're signed into both on the same device, or that some data appears to be shared between them?

Click "Add comment" to let me know.

Regards,

John J.D.
John Jefferson Doyon 88,820 Omdømmepoint Uafhængig rådgiver

2025-07-22T19:56:15.42+00:00

Hi, I'm John! I will help you with this.

When you say the accounts are "linked," do you mean you're signed into both on the same device, or that some data appears to be shared between them?

Click "Add comment" to let me know.

Regards,

John J.D.
Grete D 0 Omdømmepoint

2025-07-22T20:15:14.32+00:00

Hi John

Thank you very much :)

I think only one email account is logged in. I can choose between them. I use the "old" email. I think they are synced, but I'm not sure. When I look at onedrive it doesn't look like that, but when I go to Microsoft and look at onedrive from there, it looks like they are synced.

I only want the "old" email account.

I have two accounts because I bought a new license with a different email address. It's been a bit of a mess.

Regards

Grete
Grete D 0 Omdømmepoint

2025-07-22T20:17:20.51+00:00

Can I close the "new" email account and still keep my documents and pictures on the "old" account?

Dit svar

John Jefferson Doyon 88,820 Omdømmepoint Uafhængig rådgiver

2025-07-22T19:54:30.9333333+00:00

Hi, I'm John! I will help you with this.

When you say the accounts are "linked," do you mean you're signed into both on the same device, or that some data appears to be shared between them?

Click "Add comment" to let me know.

Regards,

John J.D.
John Jefferson Doyon 88,820 Omdømmepoint Uafhængig rådgiver

2025-07-22T19:56:15.42+00:00

Hi, I'm John! I will help you with this.

When you say the accounts are "linked," do you mean you're signed into both on the same device, or that some data appears to be shared between them?

Click "Add comment" to let me know.

Regards,

John J.D.
Grete D 0 Omdømmepoint

2025-07-22T20:15:14.32+00:00

Hi John

Thank you very much :)

I think only one email account is logged in. I can choose between them. I use the "old" email. I think they are synced, but I'm not sure. When I look at onedrive it doesn't look like that, but when I go to Microsoft and look at onedrive from there, it looks like they are synced.

I only want the "old" email account.

I have two accounts because I bought a new license with a different email address. It's been a bit of a mess.

Regards

Grete
Grete D 0 Omdømmepoint

2025-07-22T20:17:20.51+00:00

Can I close the "new" email account and still keep my documents and pictures on the "old" account?