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Hi,
Kayece here. I will be happy to assist you today.
May I ask what error you experienced when you tried to update your Windows? If possible, can you screenshot it and upload it here?
In the meantime, try to Reset Windows Update components
*Right-click on Start, then click on Windows PowerShell (Admin)
*Type these commands and press Enter on each command:
net stop wuauserv
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
netsh winsock reset
*Restart your PC then go to Start > Settings > Update & Security and try to install the update again.
I look forward to your response.
Stay Safe!