عدم تلقي رسائل بريد من مرسل كانت تصلني منه رسائل

نفس المشكلة و لا يمكنني حلها

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

To confirm it, please login into your account from the outlook web: https://outlook.live.com/mail/0/

If you haven't received any emails from that sender, the sender seems to be blocked or filtered somewhere.

Kindly check Junk and deleted Items just in case.

Then, go to Outlook Settings > Mail > Junk Email > Look under Blocked senders and domains > If you see them there, remove them.

Or, go to Settings > Mail > Rules > Look for anything that mentions that sender or keywords like “code”, “verification”, etc.

Please feel free to ask if you need further assistance.