التقاط الصوت والفيديو ومحتوى الشاشة من اجتماعات Teams لمراجعتها أو مشاركتها لاحقًا.
As your issue description is primarily written in English, I will provide my response in English for your convenience. Please feel free to let me know if you would prefer the information in another language
Hi @Edges Academy,
Thank you for your response and for confirming that all scenarios were tested using the Microsoft Teams desktop application for Windows by both you and all participants. Since the behavior you described does not match the expected functionality of the Prevent Screen Capture feature, I agree that a deeper investigation is necessary.
To resolve this issue promptly, I recommend contacting Microsoft Support through Microsoft 365 Admin Center to submit a support ticket.
Engaging with Microsoft Support will allow you to work with agents who can provide live assistance and escalate the issue to specialized teams if needed. They also have the ability to perform deeper backend analysis and offer targeted solutions that go beyond what we can provide here in the forum.
For guidance on how to request support in the admin center, please refer to: Get support - Microsoft 365 admin.
Please note that as moderators, our primary goal is to provide helpful guidance and support through general troubleshooting steps. While we don’t have access to internal systems or administrative tools required to resolve account-specific or backend issues, we truly appreciate your understanding of these limitations. We genuinely hope the information we share helps point you in the right direction, and we're always here to assist as much as we can within our scope.
Once the feature works as expected, you can proceed with purchasing the required licenses for your instructors and completing the full setup for your protected educational sessions.
If you found the answer helpful, I would truly appreciate it if you could mark it as accepted. Doing so helps highlight the solution for others who may be searching for similar information in the community. Your contribution not only supports fellow users in finding the right guidance more quickly, but also helps build a more resourceful and collaborative space for everyone.
Once again, I sincerely appreciate your time and cooperation in resolving the issue. If you have any concerns or questions in the future, please do not hesitate to reach out. I will be happy to assist you, and all moderators in the Q&A forum will also do their best to provide support and guidance.
I value you as a customer and thank you for contacting the Microsoft Q&A forum.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.