استخدامُ Outlook الجديد على Windows لإدارةِ البريدِ الإلكترونيِّ الشخصيِّ والتقويمِ وجهاتِ الاتصال
Hey there! Nice to meet you!
You mentioned: "Every time I try to sign in, I receive the message “Incorrect password,” even though I have successfully reset the password many times." and "I do not receive verification codes on my recovery email address - I do not receive verification codes on my phone number ."
These are indications that the account is temporarily blocked due to multiple failed sign-in attempts/unusual login pattern.
You will need to perform these steps to resolve an account block:
Perform a password reset using an InPrivate window or Incognito. Also try using different devices and network services.
Wait 24 hours to perform a password reset, but please make sure not to reset the password within that timeframe, as this may reset the lock cooldown.
If it doesn't work after 24 hours, try waiting exactly 48 hours before resetting the password
You may check this link regarding account blocks for reference: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did
Thank you for your understanding! Please feel free to let me know if you need anything else.
Best regards,
Darhyl