مرحبا
لدي بريد على الهوتميل تم اختراقة و اتوقع انه تم تغيير جميع بيانات الاسترجاع
حاولت عدة مرات استرداد الايميل عن طريق الاجابة على الاسئلة في النموذج الخاص بالاسترداد لكن دون فائدة
حاولت عدة مرات لكن يأتيني رد الي على الايميل الخاص بالتواصل بالمحاولة مرة اخرى
علما بأن الحساب قديم نوعا ما و لكن ارجو منكم مساعدتي في استرداد ايميلي وانا على استعداد على اثبات ملكيتي لهذا الايميل
لقد واجهت مشكلة من المخترق اظن انه وصل الى اغلب التطبيقات المرتبطة بهذا الايميل و يستطيع اختراقها
أرجوا من شخص أنا يتواصل معي شخصيا على الايميل:******@gmail.com
او على الهاتف: +966564471333
علما انه تم الرد علي آلياً بهذا الشكل:
| Hello, |
| Hello, |
| Thank you for contacting Microsoft Support. |
| We recently received a request to recover your Microsoft account ******@hotmail.com. Unfortunately, we have determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner. |
| We have taken the additional step of blocking your account until we can verify you as the account owner. This will prevent any further use of the account and protect you from any possible malicious activity. |
| Here are few tips below to help you complete the form: |
|
- Answer as many questions as you can.
- Submit the form from a device you frequently use from a familiar location.
- Use the information you provided when you created the account, or last updated it.
- If you use Outlook, you will be asked to list recently used email addresses and the subject lines from recent emails. Ask for help from contacts to confirm their email addresses and tell you the subject lines of the last three emails they sent you.
- Make sure you are trying to recover the correct account. Information to recover your username is here.
- More tips are available here.
|Ready to make a new submission?|
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|Submit a new form|
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|Account recovery request is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.|
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|Thanks,|
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|The Microsoft account team|
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