For the twenty-first time, I am writing to you, and with all my heart, I hope you will respond to me!!! Please allow registration for inactive emails after a long period of time, so that someone else can benefit from them, especially the premium emails th

SAM GBO 0 نقاط السُمعة
2025-10-29T21:01:29.0866667+00:00

Hello

For the twenty-first time, I am writing to you, and I sincerely hope that you will respond to me!!!!! Please!!!!

Why aren't inactive emails that have been sitting idle for a long time deleted? Why aren't they deleted and made available for registration? Why do you keep them for yourselves? The email is available for registration, and when I register it, an error appears. I contacted you, and you told me that Microsoft is keeping it!!! Why???? Why don't you do what Gmail, Proton, and others do, which delete inactive emails after a period of time!!!! Answer and implement my request. Please look into it.

Outlook | الويب | Outlook.com | البريد الإلكتروني
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فرز حسب: الأكثر فائدة
  1. Kal-D 7,375 نقاط السُمعة فريق عمل موظفين Microsoft الخارجيين المشرف
    2025-11-05T17:05:19.6433333+00:00

    Dear SAM GBO

    Thank you for posting in the Microsoft Q&A forum.

    I notice that your locale is set to Arabic (ar-sa), but since you post in English, I will continue to reply in English for your convenience.

    I can explain the common policy behind this situation, but I cannot directly change the operational policies of Microsoft.

     Account Closure: Microsoft's policy is to close accounts inactive for typically two years. The data (emails, files) is deleted at this point.

    • No Recycling (Security): The core reason you cannot register the address is that Microsoft does not consistently recycle deleted email addresses (aliases).
    • The "Why": This is a critical security measure to prevent a new user from acquiring an old address and then using it to perform password resets on the original owner's accounts linked to that old email. They "keep" the alias unavailable for security purposes.
    • The Error: When you try to register, the system recognizes the address as a previously used, non-recyclable alias, causing the registration error.

    Provide Official Feedback to Microsoft: If you want to voice your concern and suggest a policy change, you must do it through the correct channels where real Microsoft employees will see it. I cannot do this for you, but you can.

    • Go to the Microsoft Feedback Portal: https://feedbackportal.microsoft.com/feedback/
    • Search for existing suggestions about "inactive email accounts" and upvote them.
    • Submit a new feedback post clearly stating your request: "Please reconsider the policy on inactive Outlook/Hotmail accounts and release them for new registration after a clear and reasonable timeframe, similar to other major providers."

    In summary: Microsoft's policy is driven by security and user protection, not by "keeping" emails for themselves. The process is slow and deliberate to prevent harm. While I understand your frustration, the most practical solution is to choose a new email address and direct your feedback through the official Microsoft channel if you wish to advocate for a policy change.

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  2. SAM GBO 0 نقاط السُمعة
    2025-11-03T12:41:27.36+00:00

    Unfortunately, no one here cares, and it's a sad neglect.

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  3. SAM GBO 0 نقاط السُمعة
    2025-10-29T21:02:41.87+00:00

    Upon registration, it is not accepted!

    Why does it stay like this for no reason? Why doesn't anyone benefit from it? This is very, very annoying. It must be fixed immediately, my friends. Even the X platform deletes accounts that have been inactive for a long time. Almost everyone is like this, but you, please do this.image

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