ميكروسوفت 365

Question

ميكروسوفت 365

amar soudy 0

Hello,

I have an active Office/Microsoft 365 license on this email account, but when I install Office only Word appears and Excel is missing.

I signed in with the same account, but on account.microsoft.com I cannot see the “Install” button.

Please check my subscription and help me reinstall the full Office suite including Excel.

Thank you.

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Answer 1

Hi Amar,

Thank you for posting in Microsoft Community. I understand how frustrating it can be to have an active Microsoft 365 subscription and still not see Excel installed, especially when you’ve signed in with the correct account and can’t find the “Install” button on your dashboard.

This usually occurs if Office isn't fully installed or if your subscription isn't correctly linked. Apps might not appear because of incomplete installations or sync problems. To help fix, try log in at account.microsoft.com/services with the correct account. If the Install button isn't there, go to office.com, click your profile, and check Apps & Devices to reinstall the suite.

Just to clarify have you used this account to install Office on another device before, or is this a work
or school account?

I hope this information is helpful. Feel free to reply for better understanding.

Regards,

Carlo