لا يمكن الدخول إلى الحساب

مجهول
2023-08-28T18:09:23+00:00

عند الدخول للحساب تظهر رساله Request Id: ede9d205-6f30-4e03-9ad7-4463a7557e00 Correlation Id: 67570ba2-4972-4891-aa90-4bf020f92ac6 Timestamp: 2023-08-28T18:04:54Z Message: AADSTS50020: User account '******@estg.moe.gov.sa' from identity provider 'https://sts.windows.net/b6875bbb-f371-480d-aba1-2972ce042c2b/' does not exist in tenant 'Ministry Of Education' and cannot access the application '3c0bbde7-cfe4-4557-b556-9010d2ef556c'(External-School) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Microsoft 365 وOffice | الاشتراك، الحساب، الفوترة | للاستخدام المنزلي | MacOS

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  1. مجهول
    2023-08-28T21:51:21+00:00

    Hello

    I’m Adeyemi and I’d be happy to help you with your question.

    When trying to log in to your account, it seems that you are facing a problem with the message that appears to you. This message means that the user account you are trying to log in with does not exist in the specified tenant and cannot access the specified application in that tenant. To solve this problem, the user account must be added as an external user in the tenant first. You can log out and log in again using a different Azure Active Directory user account.

    If these steps do not solve the problem, you may need to check the application settings and make sure that the user account is allowed to access the application. You can also check the tenant settings and make sure that the user account has been added as an external user.

    I hope this is helpful!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

    Regards Adeyemi

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