Microsoft Word, words get shuffled when Arabic Language documents are opened

Hi Tina. Sorry about that.
Now I have followed the steps and generated anyone can edit link.
https://***-my.sharepoint.com/:w:/g/personal/***/EdFSIePx9wdOldqUyCqSTjsBZYzLxEMt0hKPHB7ZkWGCig?e=UjS4rW

Regards

[PII is removed by forum moderator]

Hi Abdullah,

Thank you for sharing the link. However it seems it's not an anonymous sharing link because it requires to sign in, and I cannot sign in and access the file successfully.

Could you please share the file again with anonymous link?(you can use the link type Anyone with the link can edit)

For more details, please refer to this article Share OneDrive files and folders

Appreciate your time and effort. Have a nice day!

Best Regards,

Tina

Thank you Dihao. The link is attached below (with an expiring date)

Note: It works fine on word online the problem is when I open on the application.

https://***-my.sharepoint.com/:w:/g/personal/***/EdFSIePx9wdOldqUyCqSTjsBZYzLxEMt0hKPHB7ZkWGCig?e=8nFAfW

[PII is removed by forum moderator]

Hi Abdullah,

Thank you for your reply and sharing information. Since the same scenario didn’t occur when you create a new document with Arabic text in the newer Office version. The problem should be related to this particular document rather than Office apps in this scenario,

If it is convenient, would you mind share a simple file that contains this issue and share with us via an anonymous sharing link, such as OneDrive link, so that we can also open the same file from our sides in Word app and see the results. Thank you.

Note: Please ensure there is no confidential information in the document before you share the document with us.

Best regards,

Dihao

Hi Abdullah,

 

It seems that this problem only occurred when you open with a newer version. If you open the same document in Office 2016 apps, this scenario doesn’t occur based on your updates.

 

To further narrow down this problem, may I confirm the following information at your convenience?

1: What is “newer version” you are using to open this document that has this problem? You can open Word app > File > Account > Under Product Information to find details and share a screenshot like below.

 

 

2: Except this document that others sent to you, if you create a new document in the newer Office version and enter the Arabic text, does the same scenario occur?

 

Best regards,

Dihao

1. The latest version same as the one you had screenshotted. But I tried office 2019 also, same problem.
2. Problem only on the documents sent to me. If I make a new file there is no problem.