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Hi, Truewarior
Welcome to the Microsoft community.
We’re sorry to hear that your account was compromised.
Regarding your issue: The hacker likely modified your account alias and two-step verification settings. You should have received an email notifying you that your account alias was changed to a new one. You may try:
- Enter the hacker-modified alias followed by your original password.
- After entering the alias, click "Forgot password" – there might still be usable recovery options (e.g., your registered phone number or email).
For further assistance: Contact our live chat support and provide proof of ownership, such as the alias-change notification email you received.
Security reminder: 🔒 Always strengthen your security awareness → Avoid clicking links from unknown sources → Never download game MODs or unauthorized third-party crack software from untrusted origins
Best regards,
Kai Ho | Microsoft Q&A Specialist