My router keeps restarting his self when I connect

Hi K,

Thanks for the update.

Kindly try the additional steps:

1-Perform a clean boot and disable non-Microsoft services:

https://support.microsoft.com/en-us/topic/how-t...

After that check to see if the issue still persists or not. If the issue is fixed, do the same procedure and re-enable the services one by one until you find the service that causes the crash. If the issue still persists, try step 2:

2-Start your computer in Safe mode with networking and check to see if the issue still persists or not:

https://support.microsoft.com/en-us/windows/sta...

3-Go to Start > Settings > Update and Security > Troubleshoot > Additional Troubleshooters > Run troubleshoot of Network Adapters,

4-Go to Start > Run CMD as administrator and type these commands and hit enter after each.

netsh int ip reset

netsh advfirewall reset

netsh winsock reset

ipconfig / flushdns

ipconfig / release

ipconfig / renew

Then restart your computer and check to see if the issue still persists or not.

5-If the issue still persists, access this link and click on "Download Tool Now":

https://www.microsoft.com/en-us/software-downlo...

Then run the Media creation tool and perform an in-place upgrade.

https://www.tenforums.com/tutorials/16397-repai...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Thanks for replying ...

Today I tried to connect the pc to the router through a hotspot .. but nothing changed ... all devices that connect to the network works correctly...I tried every solution of the solutions that you said.

And thanks again....

Dear K

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Would you please provide me with more information?

It does restart only when you connect your computer with the router or it always restarts with other devices?

Does your computer connect with another router without issue? have you connected another computer to your router to see if it restarts or not?

Have you tried to reset the router with the reset button available on the router?

Have you tried updating the laptop Network driver?

Regards,