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Hello,
We are upgrading our win 10 computers to windows 11, after doing the update in an OptiPlex 3000, we got activation error after the upgrade.
This is what I get when I ran cscript slmgr.vbs /DLV :
Microsoft (R) Windows Script Host Version 5.812 Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 10.0.26100.4202
Name: Windows(R), Professional edition
Description: Windows(R) Operating System, RETAIL channel
Activation ID: 4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 03612-03308-000-000000-00-1033-26100.0000-1522025
Product Key Channel: Retail
Installation ID: 352137611011933457861771764104860366945174546625167702835936162
Use License URL: https://activation-v2.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=Retail
Validation URL: https://validation-v2.sls.microsoft.com/SLWGA/slwga.asmx
Partial Product Key: 3V66T
License Status: Notification
Notification Reason: 0xC004F034.
Remaining Windows rearm count: 1001
Remaining SKU rearm count: 1001
Trusted time: 2025-06-02 3:22:29 PM
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ok, I think we might be getting closer to this.
According to Dell, this service tag pulls up Windows 10 LTSC edition.
I am not sure how your device ended up with Pro edition - very likely your organization has a volume licensing account.
Are you the IT admin user ? If so, find the license in your Admin Center and use the key there to activate.
Hello,
Can you tell me how you obtained your Windows Pro license initially?
Did you purchase it, or did it come with the device?
If you purchase it, was it originally HOme and you purchased the upgrade portion of Pro?
Also, any chance it was originally Win7 or 8 license that was later upgraded to 10?
I get this error:
Our computers are domain joined not with a Microsoft account
Was it always Pro edition, or any chance you had Home edition prior?
go to Settings > System > Activation, run the troubleshooter, choose the hardware change option. When it asks you where it is installed on right now, I would like for you to tell me if you see any old device name listed on this page?
It came with the computer, it was windows 10 and it was fully activated and it was in use, we just ran the update trough the assistant.
