6 months after I bought my Lenovo laptop and upgraded it from windows 10 to 11 i have got problems

Anonymous
2025-06-02T10:19:55+00:00

6 months after I bought my Lenovo laptop and upgraded it from windows 10 to 11 I am getting a windows activation problem with the error code 0x8007007B, i hate the water mark so I would appreciate it if somebody helped me fix this.

Windows for home | Windows 11 | Licensing and activation

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DaveM121 937.2K Reputation points Independent Advisor
2025-06-02T17:27:16+00:00

Thank you for the screenshot, there is no genuine pre-installed Windows 11 licence on the motherboard, that shop purchased the laptop from Lenovo without any Windows licence and then installed Windows 11 themself and did not use a proper Windows licence to activate Windows, you need to contact that shop to get a correct licence.

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DaveM121 937.2K Reputation points Independent Advisor
2025-06-02T17:09:20+00:00

Thank you for the screenshot.

That screenshot indicates there is a volume licence version of Windows 11 Pro used by large organizations installed on your laptop, that is not a genuine consumer licence.

Your will need to contact the retailer to get a correct Windows licence, because that licence they have installed is not correct.

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  1. Anonymous
    2025-06-02T17:15:09+00:00

    Sorry to bother you more, but is this type of key like a limited time free trial or something why did it take so much time for it to show it's true colours?

    Also do companies like Lenovo, Dell, and HP not give windows licenses pre-installed anymore?

    Again, sorry for bothering you with extra questions :)

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  2. Anonymous
    2025-06-02T17:06:20+00:00

    Hi dave

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  3. DaveM121 937.2K Reputation points Independent Advisor
    2025-06-02T10:51:35+00:00

    Hi, I am Dave, I will help you with this.

    1

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

    Run or paste this command and hit Enter:

    slmgr.vbs /dlv

    Please post a screenshot of the resulting dialog

    2

    Download the free ShowKeyPlus app from the Microsoft Store.

    Please provide a screenshot of that app window and please hide your product key in the screenshot.

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