How to configure my bluetooth headphones correctly?

Question

How to configure my bluetooth headphones correctly?

Anonymous

I paired my bluetooth headphones to the PC, I want to use the headphones microphone but to use it I have to put the output device to stereo and input to Hands-Free AG Audio. When I did that the microphone is working but no sound is coming from the headphones. I could also put the output device to be Hands-Free AG audio, but as the name suggests it sounds like the sound is coming from a speaker. How do i fix this problem?

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Answer 1

Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

I'm really sorry about that, but Bluetooth headsets on Windows 10 operate in two modes:

Stereo (A2DP) – High-quality audio, no mic support.

Hands-Free (HFP/HSP) – Mic enabled, low-quality audio.

Windows treats these as separate devices, so you cannot use both high-quality audio and the mic simultaneously due to Bluetooth limitations.

You will have to use a separate mic while keeping Stereo mode for better audio.

Disable "Hands-free Telephony" in Bluetooth settings (disables mic).

Use a dedicated Bluetooth/2.4Ghz adapter for better profile handling. (Something like a gaming headset with 2.4ghz dongle.)

Kind Regards,

Charity

Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.