Disabled subscription for suspicious activity - Stopped VM

Javier Carreón 20 Reputation points
2025-03-24T23:23:25.9566667+00:00

Hello.

 

My company suscription has been disabled due to "suspicious activity". When I try to get it back up it says "We’ve identified suspicious activity in this subscription that violates the Microsoft Acceptable use Policy.

To protect your account, we’ve disabled the subscription. Please contact Azure support to re-activate your subscription."

 

And to contact Azure support, but its rated as C Severity, when in reality my whole department is stopped by this.

 

I have production software running in Azure and is also stopped.

 

Subscription ID:

dd139b98-22f5-489e-8661-e08da3e0cd33

Greeetings.
Javier Carreón

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

0 comments
Answer accepted by question author
Andreas Baumgarten 132.9K Reputation points MVP Volunteer Moderator
2025-03-25T02:03:05.4166667+00:00

Hi @Javier Carreón ,

sorry to hear. The only option is to get in contact with the Azure Support by creating a support request:

User's image

Details you can find here: Create an Azure support request

Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

Source: Azure Support plans

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

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