Hi, I'm John! I will help you with this.
The latest version of Windows 11 is 25H2. First, let’s check which version you’re currently running:
- Press Windows key + R
- Type
winverand press Enter - A window will appear showing your version and build number
If you’re still on 22H2, 23H2, or 24H2, your device may no longer be receiving feature updates properly, which can cause this issue. In that case, you’ll need to do an in-place upgrade to move to the latest version.
To perform an in-place upgrade:
- Go to: https://www.microsoft.com/software-download/windows11
- Under Windows 11 Installation Assistant, click "Download now".
- Open the downloaded file and follow the on-screen instructions
This process keeps your personal files and apps while updating Windows to the latest version.
I really hope this information is helpful! Let me know if you have any further questions or concerns.
Regards,
John J.D.