Hello Joan Rafferty,
Welcome to Microsoft Q&A forum.
Please understand that our forum is a public platform, and we will modify your question to cover your personal information in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.
I understand how frustrating it can be when you cannot access the website that you need to pay your bill. The error means that the access is denied from the server of the website. In this case, please try those steps to see if they help:
- Clear your browser cache. Clearing it can help remove blocker from your website.
- Change browser, network or device. Please try to change it to see if it allows you to access. Some websites might block access from specific browser.
- Turn off VPN/Proxy if there are any.
- Other than that, you can also report it to the website admin team to check it on their side.
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