I need help accessing my account. Error AADSTS5000225. Please reactivate my blocked tenant.

fanfan 20 Reputation points
2026-01-08T17:36:02+00:00

I am unable to sign in to the Azure Portal. I received the following error message: **Error code: AADSTS5000225: This tenant has been blocked due to inactivity.

Can support make ticket for me so it gets reactivated? Please.**

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Answer accepted by question author
Sridevi Machavarapu 33,825 Reputation points Microsoft External Staff Moderator
2026-01-08T17:43:58.3766667+00:00

Hello fanfan,

We would like to inform you that your tenant has been successfully reactivated.

You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

If the resolution was helpful, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions.

Thank you for helping to improve Microsoft Q&A!

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