How do I change GeoLocation on a public IP address showing wrong location/region in Azure Sign-in Logs?

Question

How do I change GeoLocation on a public IP address showing wrong location/region in Azure Sign-in Logs?

Morris, Bryan (DHHS) 25

Hello, My IP address is geolocating in Canada and thus my company blocks my IP address form connecting to recourses despite clearly being in the United states, Can someone update the geolocation of my IP address?

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VEMULA SRISAI 14,080 Reputation points Microsoft External Staff Moderator

2026-01-02T13:49:59.3+00:00

Hello Morris, Bryan (DHHS)

Based on your description, it appears that your geolocation is being reported incorrectly. To resolve this, we will need to involve our Product Group team for further investigation.

To proceed, I kindly ask that you share the following details via private message, as this information includes Personally Identifiable Information (PII):

IP Address:

Incorrect Location Displayed:

Correct Location:

Correlation ID:

Once we receive this information, we can connect offline to discuss the next steps and work towards a resolution.

Answer accepted by question author

0 additional answers

VEMULA SRISAI 14,080 Reputation points Microsoft External Staff Moderator

2026-01-02T13:49:59.3+00:00

Hello Morris, Bryan (DHHS)

Based on your description, it appears that your geolocation is being reported incorrectly. To resolve this, we will need to involve our Product Group team for further investigation.

To proceed, I kindly ask that you share the following details via private message, as this information includes Personally Identifiable Information (PII):

IP Address:

Incorrect Location Displayed:

Correct Location:

Correlation ID:

Once we receive this information, we can connect offline to discuss the next steps and work towards a resolution.

Answer 1

VEMULA SRISAI 14,080 Microsoft External Staff Moderator

Hello Morris, Bryan (DHHS),

I have received an update from our engineering team that they have updated IP address with correct location. Please check your latest Entra ID sign-ins and let me know if it still shows incorrect location at your end.

First IP address:

Incorrect Location: Canada, Ontario.
Correct Location: kalkaska, michigan, united states

I hope this information is helpful. Please feel free to reach out if you have any further questions.

VEMULA SRISAI 14,080 Reputation points Microsoft External Staff Moderator

2026-01-08T13:24:39.4266667+00:00

Morris, Bryan (DHHS) could please click "Accept Answer" and kindly upvote it, as this will be helpful to other community members facing similar issues. If you have extra questions about this answer, please click "Comment"
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