Azure Trusted Signing Org Validation "In Progress" for Over A Month, No Updates

David Weekly 20 Reputation points
2025-12-19T03:29:41.26+00:00

I onboarded to Azure Trusted Signing to be able to sign my Windows software I'm providing to customers. I provided information about my organization, validated my email address, and provided the requested organizational docs, but the org profile is just marked as "In Progress" with no updates received (I checked my spam folder). I then opened a $29/mo support account to try and get answers as to why the process was stalled out, but it would not allow me to open a support ticket even with a paid support contract (?!?!?).

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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Answer accepted by question author
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2025-12-19T03:37:28.9066667+00:00

Hello David Weekly,

Thanks for sharing your identity validation ID in Private messages tab.

Our validation team has been able to verify your request after receiving the details and informed us that it's resolved now. Please check and confirm.

If you have any other questions or are still running into more issues, please let me know.

Thank you again for your time and patience throughout this issue.

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