Snipping tool isnot working

Felix Hu 80 Reputation points
2025-12-11T16:29:48.94+00:00

We’ve been getting a growing number of reports over the last few days about Snipping Tool not functioning correctly. The usual fixes—reset, reinstall from the Store, and even SFC—only provide temporary or no improvement. Users say the preview turns blank, saved screenshots appear corrupted, or the app closes unexpectedly during a snip. There’s no published known issue tied to the latest update, but the timing suggests a possible link. Is anyone else seeing similar problems or aware of issues with the newest Snipping Tool version?

Windows for business | Windows 365 Business
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Jason Nguyen Tran 28,175 Reputation points Independent Advisor
2025-12-11T17:23:30.1266667+00:00

Hi Felix Hu,

This behavior has been observed following the latest Windows update earlier this month. Applications such as Snipping Tool, Sticky Notes, and Notepad have shown instability, with symptoms including blank previews, corrupted saved files, and unexpected closures.

The issue appears to be linked to changes introduced in the December 2025 update, though Microsoft has not yet published an official advisory. In the meantime, temporary workarounds such as restarting Windows Explorer, updating display drivers, or using alternate screenshot methods (e.g., Win+Shift+S shortcut) have provided limited relief.

The most reliable mitigation is to ensure systems are fully patched, monitor for hotfix releases, and use alternate capture methods when Snipping Tool fails.

I hope this explanation helps clarify the situation. If this guidance is useful, please hit “Accept Answer” so I know your question is resolved 🙂. Thank you!

Jason.

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  1. Justin Hernandez 20 Reputation points
    2025-12-14T08:07:30.23+00:00

    drop the snipping tool, give GreenShot a try, i've used it for years. more options than screen snip, and just works

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  2. AI answer

    2025-12-11T16:30:01.8666667+00:00

    It seems that there have been various reports regarding issues with the Snipping Tool, including problems such as blank previews, corrupted saved screenshots, and unexpected closures during snips. While the usual troubleshooting methods like resetting, reinstalling from the Store, and running SFC have been attempted, users are still experiencing these issues. Currently, there is no known issue published that directly correlates with the latest update, but the timing of these reports suggests there may be a connection. It might be helpful to keep an eye on updates from Microsoft regarding this tool, as they may address these concerns in future releases.

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