why is there a pin request on a local office pc

Mark Roach | Lockinex UK Ltd 20 Reputation points
2025-11-26T07:01:34.1366667+00:00

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What is this and where do i get my pin?


Moved from: Microsoft Security | Microsoft Authenticator

Windows for business | Windows Client for IT Pros | User experience | Other
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Quinnie Quoc 11,850 Reputation points Independent Advisor
2025-11-26T11:27:31.6566667+00:00

Hello Mark Roach | Lockinex UK Ltd,

The PIN request you are seeing is part of Windows Hello, which is a security feature in Windows designed to make sign-in faster and more secure. Instead of relying only on a password, Windows Hello allows you to use a PIN, fingerprint, or facial recognition. The PIN is stored securely on the device and is unique to that computer, which helps protect your account.

You don’t receive a PIN automatically; it must be set up by the user or by your IT administrator. If you are prompted for a PIN and haven’t created one yet, you can go to Settings > Accounts > Sign-in options and follow the steps to create a new PIN. If your organization manages devices centrally, you may need to contact your IT support team to confirm whether PIN sign-in is required and to assist with setup.

In short, the PIN request is a normal Windows security measure, and you can either create your own PIN or reach out to your IT administrator if the option is managed by your company.

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