Hello Mark Roach | Lockinex UK Ltd,
The PIN request you are seeing is part of Windows Hello, which is a security feature in Windows designed to make sign-in faster and more secure. Instead of relying only on a password, Windows Hello allows you to use a PIN, fingerprint, or facial recognition. The PIN is stored securely on the device and is unique to that computer, which helps protect your account.
You don’t receive a PIN automatically; it must be set up by the user or by your IT administrator. If you are prompted for a PIN and haven’t created one yet, you can go to Settings > Accounts > Sign-in options and follow the steps to create a new PIN. If your organization manages devices centrally, you may need to contact your IT support team to confirm whether PIN sign-in is required and to assist with setup.
In short, the PIN request is a normal Windows security measure, and you can either create your own PIN or reach out to your IT administrator if the option is managed by your company.
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