Create Microsoft account issue for a personal email account

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Create Microsoft account issue for a personal email account

Even J Zhan/WZS/Wistron 25

When creating a Microsoft account for a personal email account and encountering the message "too many requests for code today", what should I do User's image

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Darren-Ng 12,775 Microsoft External Staff Moderator

Dear @Even J Zhan/WZS/Wistron,

Thank you for posting your question in the Microsoft Q&A forum.

Please understand that our forum is a public platform, and we will modify your question to cover your organization domain name in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data.

Based on your description, as your screenshot attached. Because Microsoft’s system detects repeated or unusual attempts and temporarily blocks code generation to protect accounts from automated attacks or misuse. This is common when resetting passwords multiple times or signing in from different locations

Wait for the Throttle to Expire

Microsoft enforces a temporary block (often 24 hours) when too many codes are requested. Stop requesting codes and try again later.
If you keep retrying during the block, the timer resets, so waiting without further attempts is essential.

I hope information helpful, if you have any other questions, please feel free to reach out.

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Even J Zhan/WZS/Wistron 25 Reputation points

2025-11-04T03:07:51.7366667+00:00

Then, may I ask if Microsoft IT can help unlock it? I'm in a hurry to use it
Darren-Ng 12,775 Reputation points Microsoft External Staff Moderator

2025-11-04T04:12:13.95+00:00
Dear @Even J Zhan/WZS/Wistron,

Unfortunately, this is a Microsoft-side security throttle. IT cannot override it. The only solution is to wait or use an alternate verification method.

Here are some workarounds hope it helpful to you:

Try a different method or device

Use a different network (e.g., mobile hotspot) or device to sign up.

Disable VPN or proxy if active.

Clear browser cache and use InPrivate mode

This removes stale session data that can trigger repeated errors.

we're so sorry for the inconvenience you're facing, I understand it affect to your work, we hope you can empathize this issue. Microsoft limits multiple incorrect sign-in attempts within a short period to protect user account security and prevent unauthorized access.