Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
Hi, just to confirm first—are both accounts verified under your name and used for Microsoft exams? If yes, you’ll need to contact Microsoft Certification Support to merge them.
Go to [https://aka.ms/MCPsupport] (https://aka.ms/MCPsupport), sign in with the account you want to keep, and choose “Certification profile merge.” Provide both email addresses and note which one you want as your main account. The support team will verify ownership and combine your exam records and certifications for you.