How to get rid of save to file when trying to print

Rose Scaggs 20 Reputation points
2025-10-10T19:32:55.3133333+00:00

I just installed windows 11 on my laptop. I have a Xerox Workcenter 3215 printer. I updated drivers after install. I am unable to get it to print. When I send something to the printer it says save to ouput. How do I get rid of that and just get it to print?

Windows for home | Windows 11 | Devices and drivers
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EmilyS726 273.7K Reputation points Independent Advisor
2025-10-10T20:35:44.5033333+00:00

Then you might want to remove the printer from your Windows settings. Then download and reinstall the printer driver from Xerox https://www.support.xerox.com/en-us/product/workcentre-3215/downloads?language=en

I screenshot the one you should be downloading and installing>

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  1. EmilyS726 273.7K Reputation points Independent Advisor
    2025-10-10T20:07:48.1033333+00:00

    Hello

    When you click on print for example, in the pop up, make sure you select the correct printer in the printer or destination dropdown. If "Save as PDF" is selected, that's when it is asking you to save instead.

    See my screenshot as an example.. yours might look slightly different, but the same solution should apply.

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