Using classic Outlook for Windows in business environments
Hi @David Zach,
Good day! Thank you for posting your question in the Microsoft Q&A forum.
I understand you're experiencing an issue where your inbox displays the recipient's name (your own) instead of the sender's name, making it difficult to navigate your emails. I’m happy to assist you in restoring the correct view in Classic Outlook.
I'd suggest trying the following steps:
- Open Outlook and go to your Inbox folder.
- Click the View tab at the top of the window.
- Select View Settings (sometimes labeled as “Current View”).
- In the pop-up window, click Columns.
- Under Show these columns in this order, look for “To” or any other field showing your name.
- Select it and click Remove.
- On the left side, under Available columns, find and select From.
- Click Add → to move it to the right side.
- Use the Move Up button to place “From” at the top of the list.
- Click OK, then OK again to apply the changes.
This will ensure that your inbox displays the sender’s name instead of the recipient’s name.
Optional: Reset the Entire View
- If the issue persists or if multiple columns are misconfigured, you can reset the view entirely:
- Go to the View tab.
- Click Reset View.
Note: This will remove any customizations you've made to the inbox layout.
We appreciate your patience and look forward to helping you get back to a smooth email experience. Please don’t hesitate to reply if you need further assistance.
We hope you have a great day!
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